Arab Aura FAQ's

What kind of products do you offer?

We provide a wide range of high-quality products, including fashion, beauty essentials, home & kitchen appliances, and electronics, carefully selected to meet your lifestyle needs.
Do you deliver to my location?

Yes, we deliver across UAE, Saudi Arabia, and other GCC regions using trusted courier partners. Delivery availability is shown at checkout.
How long will delivery take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location and shipping option selected.
Can I return or exchange a product?

Yes, we offer easy returns and exchanges within a specified period if the product is unused, undamaged, and in its original packaging. For more details, check our Return Policy.
What payment methods are accepted?

We accept multiple secure payment options, including Cash on Delivery (COD), credit/debit cards, and other trusted online payment methods.
How can I contact customer support?

You can reach our customer support team through email, WhatsApp, or the contact form on our website. We are here to assist you during business hours.

Products FAQ's
Are your products original and authentic?

Yes, all our products are carefully sourced and tested to ensure authenticity, premium quality, and long-lasting performance.
Do you offer warranty on products?

Selected categories such as electronics and home appliances come with a standard warranty or guarantee. Warranty details are mentioned on the product page.
How do I know which product is right for me?

Each product page includes detailed descriptions, specifications, and images to help you make the right choice. If you need more assistance, our support team is here to guide you.
Do you sell luxury or budget-friendly products?

We focus on offering premium yet affordable products, balancing luxury, quality, and value for money to suit different customer needs.
Are your fashion and beauty products suitable for daily use?

Yes, our fashion and beauty items are designed for everyday comfort, elegance, and long-lasting quality, making them perfect for both casual and special occasions.

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